Our Policies
Please read before booking with Fourté Event Decor Ottawa. These policies help us keep every event organized, smooth, and stress free from booking to pickup.
Booking Policy
To secure your event date, we recommend booking at least 2–4 weeks in advance. A 30% non-refundable deposit is required to confirm your booking and reserve your event date.
For larger events, weddings, or more detailed setups, we recommend reaching out at least 1 month in advance when possible.
Setup & Delivery
Our team typically arrives 1–2 hours before your event to complete the setup, depending on the size and details of your decor.
Delivery fees may apply based on your event location, setup requirements, and travel distance.
Payment & Refunds
Full payment is due 7 days before the event.
Deposits are non-refundable, as they secure your event date and allow us to begin planning, sourcing, and preparing your decor.
Breakdown & Pickup
Standard pickup and breakdown will be arranged based on your event time and location.
Next-day pickup may be available for an additional fee.
All rented items must be returned in good condition. Any damaged, missing, or broken rental items may result in additional charges.
Balloon Care
Balloons can be affected by weather, temperature changes, wind, direct sunlight, sharp surfaces, and outdoor conditions.
Please handle all decor gently and avoid placing balloons near sharp objects, rough surfaces, heat sources, or areas where they may be easily damaged.
Photos & Social Media
We may photograph our decor setups for our portfolio, website, and social media.
We always love seeing our work shared, so don’t forget to tag us in your event photos!
Instagram: https://www.instagram.com/fourte.eventdecor/
Privacy
We respect your privacy. Any personal information shared with us is used only for communication, booking, planning, and invoicing purposes.
Your information will never be shared or sold.
Questions About Our Policies?
Have a question before booking? We would be happy to help.